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Professional Standards
What dispute resolution services does ABoR offer? Answer
How do I file a complaint if I believe a REALTORŪ has violated the Code of Ethics? Answer
What is the REALTORŪ Code of Ethics? Answer
More FAQs
Ever since like-minded real estate professionals gathered nearly a century ago to found the National Association of REALTORS , the cooperative real estate transaction has been a hallmark of REALTORS . The importance of cooperation in advancing the interests of sellers and buyers, landlords and tenants, and others who rely on REALTORS and their services is underscored by the fact that the REALTORS Code of Ethics has required cooperation as a condition of membership since the Code was created in 1913.
In the increasingly complex and dynamic environment in which REALTORS function, it is inevitable that good faith disagreements will arise. ABoR's Professional Standards and Grievance committees bring members and the public a means of resolving these disputes: arbitration and ethics compliance.
Arbitration Requests
If a legal dispute arises between members or between members and their clients, ABoR offers an arbitration option that can be used in resolving complaints by members and the public. Our mediation services are a valuable alternative to costly litigation. ABoR's arbitration services help resolve contractual issues and questions that arise between members, between members and their clients, and, in some cases, between parties to a transaction brought about through the efforts of REALTORSŪ. Use the forms in the "Arbitration Requests" box at right to request arbitration services.
Ethics Compliance
REALTORSŪ are held to the highest ethical standards, as outlined by NAR's Code of Ethics. When a member of the public or another REALTORŪ feels they have been treated unfairly, they may choose to file an ethics complaint. ABoR's Professional Standards Committee hears complaints about possible violations of the REALTORŪ Code of Ethics. Penalties for such violations could result in monetary fines, increased education requirements or even expulsion of membership. Use the forms in the "Ethics Compliance" box at right to make an ethics complaint.
