An Update on CSS Scheduler - The Austin Board of REALTORS®

An Update on CSS Scheduler

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  • As of August 1, 2018, CSS Scheduler no longer provided as a tool included with your ABoR MLS subscription
  • However, it will remain integrated with Matrix as a listing showing option for listing agents who want to continue the service
  • To continue using CSS Scheduler, contact them directly for pricing

Back in March, the ABoR Board of Directors passed a recommendation from the MLS Advisory Committee to remove Centralized Showing Service (CSS Scheduler) as a tool included in your ABoR MLS subscription. This decision was made based on consistent member feedback, particularly following a member-wide survey sent out last fall in which members expressed resounding dissatisfaction for the product.

After weighing this feedback, the Board determined that it was no longer in the best interest of ABoR MLS subscribers to support a product with such low levels of satisfaction and member utilization (9-11% of active residential property listings).

However, CSS Scheduler will remain integrated with Matrix and any listing agent who would like to continue using the service may do so by contacting CSS Scheduler and subscribing.

Any listing agents currently using CSS will not be affected by this change; you will be able to continue using the service for showings throughout the life of the listing without paying. Nevertheless, as of August 1, members will no longer have the option to use CSS Scheduler without subscribing and will have to contact them to obtain services.

To provide additional feedback on this topic, please visit the MLS Feedback Portal.

 

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