Payment & Refund Policies

Payment Policy

Annual membership renewal for National Association of REALTORS®, Texas REALTORS®, and the Austin Board of REALTORS® is due December 31. You acknowledge that it is your responsibility to pay membership fees by the due date, whether or not an e-bill was received. On January 1, access for all unpaid memberships will be suspended and a $27.06 reinstatement fee (including tax) will be applied to your account. Reinstating members are not eligible for any proration or waiver of membership fees.

ACTRIS subscription fees, as well as Supra KEY fees, are due semi-annually on March 31 and September 30. You acknowledge that it is your responsibility to pay subscription fees by the due date, whether or not an e-bill was received. On April 1 and October 1, respectively, access for all unpaid subscriptions will be suspended and a $16.24 reinstatement fee (including tax) will be assessed per service. Reinstating subscribers are not eligible for any proration or waiver of subscription fees.

All credit card payments must be made online, and split payments are not accepted. Checks under $2,500 are not accepted in house and must be processed online through our Member Portal e-check feature.

 

Application Fees

Association and ACTRIS application fees will be assessed to any new or returning accounts that have had one full billing cycle lapse without membership or service.

 

Refund Policy

REALTOR® local, state, and national dues are nonrefundable.

All ACTRIS subscription fees are nonrefundable.

All Supra KEY services are nonrefundable.

 

Last Updated: February 2021