Registration and Cancellation Policies
ABoR Registration and Refund Policy
We encourage you to register for a course at least two (2) days prior to the class date so we can prepare for your participation.
We understand that schedules change, and you may need to cancel a registration. Classes and paid events can be canceled and refunded up to 48 hours before the class / event.
A member cannot transfer their registration to another member for classes or events. You may, however, transfer to a future date the course is being offered at no additional charge, up until the start time for that class.
There are no refunds for no-shows.
If for any reason the class or event is canceled by ABoR, you may receive a full refund or transfer to a new date it is being offered.
Guidelines for earning TREC CE (continuing education) or SAE (salesperson apprentice education) hours for classroom courses:
- Students must be present for the entire course – if a student arrives late or leaves early they will not be awarded CE credit.
- Present valid photo ID at check-in for all CE courses.
- Students must have paid for the course (if applicable).
- Students must complete the TREC “Continuing Education Course Completion Roster” before leaving the classroom with your name, signature, and 7-digit license number.
ABoR reserves the right to void credit if students do not meet the attendance requirements, which include arriving after the official start of class, being disruptive or distracting during the course, or not returning in a timely manner from breaks.
Guidelines for earning TREC CE (continuing education) or SAE (salesperson apprentice education) hours for virtual courses:
- Students must be present with their cameras on for the entire course.
- Present a valid photo ID at check-in for all courses.
- Students must have paid for the course (if applicable).
- A student will not be given attendance or CE credit for driving during any or all portions of a remote learning class.
- ABoR reserves the right to void credit if students do not meet the attendance requirements, which include arriving after the official start of class, being disruptive or distracting during the course, or not returning in a timely manner from breaks.
- During classes with remote participation, students must act in a manner that is consistent with in-person class behavior, including remaining stationary and not participating in activities that distract from class participation (i.e.driving, working on other projects, etc.).
ABoR adheres to all educational standards and rules passed down from the Texas Real Estate Commission (TREC), the regulating body for all licensed real estate professionals in Texas. All SAE courses at ABoR are approved by TREC.
TREC requires all licensed salespersons to complete eight (8) hours of Legal Update credit with every renewal. This rule applies whether you are completing SAE for your first license renewal or CE credit for any subsequent renewal.
As a reminder, agents may NOT repeat a course with the same course number within a two-year period. Please make sure that you check your TREC profile with the courses you would like to take to avoid duplicating a course.
On-Demand courses are taken online on your schedule. Purchasing an ABoR On-Demand course gives you access to that course for a set period of time. To receive CE credit, you must complete all class modules, in their entirety, prior to the expiration date noted in your purchase confirmation email.
Classroom Courses: Laptops/tablets are encouraged for all classes. Many of the course materials are provided electronically. Some of the course materials come in PDF form, and you will need to install Acrobat Reader or Microsoft Edge software to open the course materials. Free Wi-Fi is available at all ABoR offices. The course content is extensive, and the course moves along quickly, so the instructor will not be able to assist with technical issues while conducting the course.
Virtual Courses: A webcam is required for all ABoR on Air virtual courses. Some of the course materials come in PDF form, and you will need to install Acrobat Reader or Microsoft Edge software to open the course materials.
Checkout Process of an Electronic Device
**Please note that if you do not have a suitable laptop/tablet, please contact firstname.lastname@example.org to checkout/reserve one of our tablets. Checkout of a tablet will be on a first-come, first-serve basis. A government-issued ID will be required to use a tablet. The tablet will need to be returned at the end of class, and you will be responsible for the general care of the tablet you have been issued.
Hard Copy of the Book
Some hard copies of course books are available for purchase at the ABoR REALTOR® store and online. Please visit the ABoR REALTOR Store to view the selection.
ABoR follows the Austin Independent School District’s inclement weather policy for all in-person activities and office closures. Unless otherwise noted, virtual courses and meetings will continue to be held during inclement weather. Please reference the ABoR.com homepage for inclement weather notices.
No children under the age of 18 will be permitted to reside with or without a guardian in any course, event, or program hosted by ABoR.
ABoR does not tolerate any form of discriminatory, sexual, or other unlawful harassment, including any harassment based on race, color, religion, sex, national origin, age, disability, or legally protected group status. This policy applies to and protects all ABoR employees, members, vendors, contractors and consultants, and all guests and participants in any ABoR event or programming, onsite or offsite of ABoR facilities, in person or virtual. ABoR reserves the right to terminate participation with no refund for any person who violates this policy.
By registering for and/or attending an ABoR event, class, meeting, or virtual program ("Event"), the registrant understands that they may be photographed and/or videotaped and hereby consent to and authorize the use and reproduction by ABoR of any and all photography and/or videography that has been taken of registrant during the Event, without compensation. All digital image and/or video files are wholly owned by ABoR, who reserves the right to use these images and/or video for Association and MLS marketing purposes.
Masks are optional inside all ABoR facilities. This policy is consistent with current CDC guidelines.
TREC requires a pre-enrollment agreement to be signed for courses that qualify for the 90-hour Salesperson Apprentice Education (SAE) requirement.